Refund Policy

We offer our customers a 30-day return policy, which means you have 30 days after receiving your item to request a return!❤

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused.

1.For problematic returns such as defective ones, you can request a replacement or refund with picture proof.

2.For returns without problematic issues, we only offer store credit or the customer can send it back to our US warehouse for a refund. 

To start a return, you can contact us at support@1stxulie.com. If your return is accepted, we’ll send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted. The buyer is responsible for shipping fees if it is a non-problematic return.

We recommend you send back any returns using a signed postal service. Once we have received your return, it will be processed as quickly as possible. Please allow 30 days from the date of your return being processed for the refund to credit your original method of payment. We reserve the right to refuse any returns which do not meet our return policy requirements.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

Please also note that if the customer decides to ship the item back, we are currently unable to cover the return shipping cost, but we are working hard on collaborating with logistics partners to cover the return shipping cost.


You can always contact us for any return questions at support@1stxulie.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Unfortunately, certain types of items cannot be returned.

Earrings WILL NOT be refunded due to hygiene reasons.
Products that have been damaged by humans are not returnable
Items marked in the SALE are non-refundable.


Please get in touch if you have questions or concerns about your specific item.

Customer Reviews

Overall rating: 4.8 / 5 from 1971 reviews.

Customer photo review of "THE SEA" 925 Sterling Silver Adjustable Statement Chain Link Ring Set

I've ordered a sea set with multiple pieces that are all beautiful and good quality and look great combined together, especially those tiny chained rings are a lovely combination of gentle, yet playful style that you can change by wearing it each time a bit differently, also the goldfish rings are amazingly cute.

Alex 5/5

"THE SEA" 925 Sterling Silver Adjustable Statement Chain Link Ring Set

Customer photo review of "Taboo Rose" 24K Gold Plated Statement Rose Sword Dangle Earrings

It was really pretty and the material was of good quality. However after wearing it my ear was red around where it had sat and was sore, and hurt a tiny bit to get out. Perhaps its the weight even though its very light but otherwise 10/10!

Ida A. 4/5 Verified

"Taboo Rose" 24K Gold Plated Statement Rose Sword Dangle Earrings

Customer photo review of "The Sea" Platinum Plated Whimsical Goldfish Teardrop Dangle Needle Piercing Earring

Ordered this for a Christmas present and it made it on time! The earrings arrived well packaged. It looks more elegant and impressive in person! Love how it looks when worn! The earring fits perfectly, the needle isn't too long to bother the neck and I just had to adjust the hook a little. The earring is well made and feels and looks expensive. Would recommend and will return to purchase more!

Josephine C. 5/5 Verified

"The Sea" Platinum Plated Whimsical Goldfish Teardrop Dangle Needle Piercing Earring