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7/24 Support support@1stxulie.com
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High-Quality Materials
Size Details
Unique Design
Our Commitment & Service
Orders are processed by our team in Shenzhen, China. Most orders ship from our Shenzhen warehouse, while selected products may be fulfilled and shipped from our U.S. warehouse.
We typically prepare and dispatch in-stock orders within 2–3 business days after payment is confirmed. We ship Monday through Friday. Orders placed over the weekend begin processing on the next business day.
You will receive an order confirmation email after placing your order. If you cannot find it, please check your spam, junk, or promotions folder.
Please make sure your email address and shipping address are correct at checkout. If you notice an error, contact us at support@1stxulie.com as soon as possible.
We offer worldwide shipping, with free standard shipping to most countries.
| Shipping Method | Shipping Fee | Estimated Delivery Time After Dispatch |
|---|---|---|
| Standard Shipping | Free for most destinations | 5–10 business days |
| Express Shipping | US$8.99 | 4–6 business days |
Available shipping options and any applicable delivery charges are shown at checkout.
The delivery times shown for each destination are estimates based on the average time it takes for our customers in that country to receive their orders. They are not guaranteed arrival dates, and some parcels may take longer. Delivery estimates begin after dispatch and do not include order processing or preorder preparation time.
During major shopping seasons, including Black Friday and Christmas, increased parcel volumes can put extra pressure on international logistics hubs, airline cargo capacity, and local delivery networks. Limited flight availability and congestion at sorting facilities in the destination country may extend transit times beyond our usual estimates. Customs clearance may also affect delivery times.
Please order early if you need your items for a holiday, gift, or special occasion. We appreciate your patience and understanding during these busy periods. If your parcel is taking longer than expected, please contact support@1stxulie.com, and our team will help you check its progress.
Once your order ships, we will email you a tracking number. Please allow approximately 48 hours for the first tracking updates to appear.
We generally provide end-to-end shipment tracking, rather than only a local delivery tracking number. For shipments from China, this covers the journey from our Shenzhen logistics transit hub, through customs clearance and arrival in the destination country, to local delivery.
Tracking updates depend on carrier scans, so there may occasionally be gaps between updates while your parcel is in transit or undergoing customs clearance.
We work with carriers such as USPS, DHL, and local delivery partners, depending on the shipping route and destination. If you need a separate last-mile tracking number for your local postal service or delivery carrier, please contact support@1stxulie.com.
Customs duties are covered under our regular shipping arrangements. However, an exception may apply to certain postal shipments to Southeast Asia.
Occasionally, changes in air-freight routes may make our usual shipping service unavailable for specific delivery addresses. To help your order reach you without unnecessary delays, we may use a postal shipping service instead.
These postal shipments may incur additional import duties or taxes, which are payable by the recipient. These charges are generally modest, but the final amount is determined by local customs and may vary by destination and shipment value. We cannot guarantee a specific amount.
Free shipping does not cover these additional import charges when this postal-shipping exception applies.
If you receive a customs payment request and need help understanding it, please contact us at support@1stxulie.com.
Preorder items typically require 5–10 business days before dispatch. Preorder status is indicated on the product page or purchase button.
If your order contains both preorder and in-stock items, the entire order will ship together once all items are ready.
Please contact us for the estimated dispatch or restock date of a specific preorder item.
During promotions or periods of high demand, order preparation may take longer due to increased order volumes or temporary stock shortages.
We apologize for these delays and offer compensation, such as complimentary gifts or discount codes, for affected orders. Please contact our team for an update and assistance with your order.
For questions about shipping, tracking, preorders, or delivery, please email support@1stxulie.com.
Refund Policy
We offer our customers a 14-day return policy, which means you have 14 days after receiving your item to request a return!❤
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused.
1. For problematic returns such as defective ones, you can request a replacement or refund with picture proof.
2. For returns without problematic issues, we only offer store credit or the customer can send it back to our US warehouse for a refund.
To start a return, you can contact us at support@1stxulie.com. If your return is accepted, we’ll send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted. The buyer is responsible for shipping fees if it is a non-problematic return.
We recommend you send back any returns using a signed postal service. Once our warehouse receives your returned parcel, it will process your refund. The refund will be sent to your original payment method within 3 business days after processing. The exact time it appears in your account depends on your payment bank's processing time. We reserve the right to refuse any returns which do not meet our return policy requirements.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Please also note that if the customer decides to ship the item back, we are currently unable to cover the return shipping cost, but we are working hard on collaborating with logistics partners to cover the return shipping cost.
You can always contact us for any return questions at support@1stxulie.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / Non-returnable Items
The following items are not eligible for returns, except where required by applicable law:
Items purchased from our Clearance section.
Items damaged by the customer due to misuse, mishandling, or improper care.
Please contact us if you have any questions about a specific item.
We offer our customers a 14-day return policy, which means you have 14 days after receiving your item to request a return!❤
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused.
1.For problematic returns such as defective ones, you can request a replacement or refund with picture proof.
2.For returns without problematic issues, we only offer store credit or the customer can send it back to our US warehouse for a refund.
To start a return, you can contact us at support@1stxulie.com. If your return is accepted, we’ll send you instructions on where to send your package. Items sent back to us without first requesting a return will not be accepted. The buyer is responsible for shipping fees if it is a non-problematic return.
We recommend you send back any returns using a signed postal service. Once our warehouse receives your returned parcel, it will process your refund. The refund will be sent to your original payment method within 3 business days after processing. The exact time it appears in your account depends on your payment bank's processing time. We reserve the right to refuse any returns which do not meet our return policy requirements.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.
Please also note that if the customer decides to ship the item back, we are currently unable to cover the return shipping cost, but we are working hard on collaborating with logistics partners to cover the return shipping cost.
You can always contact us for any return questions at support@1stxulie.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / Non-returnable Items
The following items are not eligible for returns, except where required by applicable law:
Items purchased from our Clearance section.
Items damaged by the customer due to misuse, mishandling, or improper care.
Please contact us if you have any questions about a specific item.
Our jewelry are a true testament to exceptional craftsmanship, designed to enhance your style and leave a lasting impression...
About our necklaces:
Regarding our necklaces, most of them either 18K real platinum-plated or 925 sterling silver material. We employ the best technology - vacuum plating in a furnace - to ensure that each piece lasts for a long period of time. Additionally, all our jewelry has an extra layer of protection for added strength and luster, making them perfect for everyday wear.
About our rings:
Most of our rings are made of 925 sterling silver. Meanwhile, a small number of our rings are made of either 18K real platinum-plated over stainless steel and copper.
About our earrings:
All of our earrings are made with hypoallergenic 925 sterling silver pins. To provide a variety of options, we have 925 sterling silver and 18K platinum plated options.
About our base metal:
We use brass for our plated jewelry due to its unique properties and advantages. Brass is relatively more expensive and durable compared to cheap alloys/stainless steel available in the market. Additionally, it's a versatile metal that can be shaped and crafted into intricate designs, enabling us to create stunning and unique jewelry styles that may be more challenging with other metals. While using sterling silver can result in significantly higher prices, especially for our larger pieces, brass can offer a delicate look similar to vermeil jewelry.
About our stones:
Our diamond jewelry features high-quality zirconia stones. With the correct cutting techniques, they shine just like real diamonds. Most of our gemstones are zirconia gemstones since natural stone are often higher in price and their quality are very unstable. We worked with high-quality factories around the world, making our opal stone, moonstone and other color gemstone pieces even shinier than the natural stone!
Feel free to check out the description box of each style and jewelry care for more details!
Overall rating: 5.0 / 5 from 256 reviews.
The blue resin bangle and snowflake chain look lovely together. Love the detailed snowflakes and subtle sparkle of the cubic zirconia. The cool silver tone flatters my warm skin tone too. Pretty worn alone or stacked.
設計好看，品質很好，整體效果不錯，色澤也很新。
예쁘고 질감도 좋아요. 친구 생일 선물로 줬어요.
超喜歡，戴起來很好看，東東同款真的愛死了。
朋友生日，送她李煜東同款。設計好看，品質很好，戴起來舒服，很適合日常戴，顏色也很正。
ดีไซน์สวย คุณภาพดี ราคาไม่แพง ขนาดพอดี ใส่แล้วชอบภาพรวมมาก คุ้มราคาค่ะ
Einfach anzulegen, schöne Farbe und sieht neu aus. Wirklich schön und fühlt sich gut an. Mein gewünschtes kleines Geschenk war auch dabei. Der Kundenservice war sehr freundlich. Ich bestelle wieder!
入手李煜東同款🤩 質感很好，包裝也精美。
戴著不勒手，也入手東東同款了！實物很漂亮，謝謝品牌認領，希望李煜東和品牌以後都越來越好。
外觀設計好看，品質很好，香味很淡，很喜歡整體效果。
東東同款🥰 實物很精美，戴在手上很好看，謝謝認領，期待之後多多合作呀。
So pretty!!! My friend gave it to me for my birthday.
入手東東同款好開心，期待下次合作😊
Можно носить по отдельности. Объёмные снежинки с нежно-голубыми камешками очень аккуратно сделаны и мягко мерцают. В целом стиль нежный и свежий, с красивыми чистыми оттенками.
A entrega foi rápida e é lindo! Bonito e com bom preço.
東東同款真的很美，超級閃。
Đeo rồi chưa thấy phai màu. Bề mặt khá mịn và tinh tế.
Я из мам-фанаток Дундуна, пришла поддержать ദ്ദി◝ ⩊ ◜.ᐟ Браслет очень красивый, нравится.
Chất lượng tốt, thiết kế đẹp, đeo lên nhìn cũng ổn.
Легко надевать, и рука от него не устаёт. Ли Юйдун — единственный визуал четвёртого поколения!
李煜東同款就是讚🥰 做工很精緻，戴起來特別好看，還送了素戒和可愛的爪爪吊飾，很值得！
Wunderschön! Feiner als erwartet und zwar etwas schwierig anzulegen, aber beide zusammen sehen toll aus. Die Schneeflocke ❄️ ist so schön, an Dongdong noch schöner! Ein süßer Katzenpfoten-Anhänger war auch dabei.
買來很漂亮，店家還送了輔助佩戴工具。很喜歡，色澤也很亮，期待以後繼續和東東合作🤝🥰
李煜東同款，真的很好看，也很有質感，喜歡！
One is a fine starry chain with sparkling blue and white cubic zirconia. The other is a misty-blue bangle with little snowflake details. They look lovely separately, and layering them adds more depth.
戴起來很方便，色澤明亮，也沒看到瑕疵。真的好喜歡，入手東東同款了！
너무 마음에 들어서 매일 착용해요. 예뻐서 구매 추천해요. 리위둥을 알아봐 준 브랜드에 감사해요.
東東同款雪花手鐲很好看，也很有質感，大推。
Un très joli bracelet, les fans de Dongdong peuvent se faire plaisir. Il est beau et brille beaucoup.
入手東東同款啦，好萌好萌，超喜歡。
Joli design, bonne qualité et beau résultat porté. Le parfum est très léger.
衝著李煜東同款買的，很喜歡，手環很漂亮。當成周邊收藏也很合適，價格不算貴，喜歡的朋友可以試試。
Купила подруге на день рождения. Качество очень хорошее, красиво смотрится, изъянов нет.
四季都適合，超好看又很閃，也很好搭，沒看到瑕疵。
La couleur est belle, il convient au quotidien et ne fatigue pas le poignet. Très joli et brillant, avec un coffret cadeau.
Đeo được quanh năm. Hơi nặng một chút nhưng cầm rất chắc tay, màu cũng khá bền.
すごくお気に入りのブレスレットです。リー・ユードンを見て欲しくなりました！もっとたくさんコラボしてほしいです。とてもいいお店です！
入手東東同款✧₍^˶- ˕ -˵^₎✧
Finalmente comprei o modelo que queria havia tanto tempo 😍. Encontrar por esse preço na plataforma valeu muito a pena.
東東同款很漂亮，推薦買。
